Frequently Asked Questions

How quickly can I expect a response to my email?

Patients should allow at least one business day to receive a response to their email. However, it is common for our physicians and staff to reply more promptly.

I have forgotten my User Name, how can I retrieve it?

Go to and click on “don’t remember your user name or password”. Enter your email address and your user name will be emailed to you.

I have forgotten my Password, how can I retrieve it?

Go to and click on “don’t remember your user name or password.” Enter your user name and then you will be able to reset your password.

My User Name or Password is not working. What do I do?

For the fastest resolution, go to and click on don’t remember your user name or password. Enter your email address and your user name will be emailed to you. Please use this user name, including any capitalization, when entering your user name. If your password isn’t working try to reset your password. If this fails to work, call our office at (949) 791-6767 and we will be able to reset your account.

I have been locked out of my account, how can I unlock it?

Accounts can become locked after three unsuccessful login attempts but will automatically unlock after 20 minutes. If your account fails to unlock, please call our office at (949) 791-6767 and we will be able to unlock your account.

I have a new email address, how can I change it?

Login to NextMD and click on the “My Account Tab”. Go to “My Information” and then scroll down to email addresses, where you can make the change. If you encounter any problems, you can also call our office at (949) 791-6767 and a staff member can assist you with the update.

My doctor said she sent me an email, but I never received it. What should I do?

The email notification was likely lost in your Spam filter. Search your Spam folder and correct the filter to prevent it from identifying these notifications as Spam. Even if the notification was lost, any emails that were sent in NextMD can be retrieved by logging into NextMD and reviewing your inbox.

Who we are

Newport Irvine Surgical Specialists is a multi-specialty surgical group that has brought eleven premier Board Certified surgeons together in one practice. The physicians of NISS are highly trained surgeons who are continually advancing with medicine, using the latest innovations in surgical care such as robotic and minimally invasive surgery. The physicians have ties to the Newport Beach, Irvine, Huntington Beach and Aliso Viejo communities. Patients are our number one priority and we pride ourselves on providing the highest level of care and attention.

What we do

The surgeons of Newport Irvine Surgical Specialists offer a variety of expertise and experience in the treatment of General, Laparascopic, Robotic, Minimally Invasive, Endocrine, Breast, Oncologic, Foregut, Hepatobiliary and Colon and Rectal Surgery as well as wound care and laser treatment. Some examples include: gallbladder removal, hernia repair, thyroid and parathyroid surgery, aderenalectomy, splenectomy, breast surgery and the management of breast cancer, melanoma surgery, soft tissue mass/lipoma removal, anti-reflux surgery, hemorrhoidectomy, hemorrhoid banding, colon surgery and rectal surgery.